Authorized Sub-processors
Last Updated: Feb 13, 2023
Introduction
To support delivery of our Services, Harmonize may engage and use data processors with access to certain Customer Data (each, a "Subprocessor"). This page provides important information about the identity, location and role of each Subprocessor. Harmonize currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, Harmonize performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations
Infrastructure Sub-processors:
Harmonize may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:
| Sub-processor | Purpose | Data Location |
| Google, Inc. | Hosting & Infrastructure | United States |
| Cloudflare, Inc. | Content delivery network & WAF | United States |
Other Sub-processors:
| Sub-processor | Purpose | Data Location |
| DataDog, Inc. | Analytics on application and infrastructure logs for debugging, troubleshooting, auditing, and reporting | United States |
| Fleet Device Management Inc. | Mobile Device Management | United States |
| Google, Inc. | Cloud-based Email Service Provider and web analytics | United States |
| Honeybadger Industries LLC | Application health monitoring and operational status | United States |
| Intercom, Inc. | Cloud-based Customer Support Services | United States |
| Launch Darkly | Feature Flag and Experimentation | United States |
| Lever Technology, LLC | Remote device return service | United States |
| Merge API Inc. | HRIS and ATS Integration Connector | United States |
| Salesforce, Inc. | Customer Relationship Management (CRM) System | United States |
| SendGrid | App Email Service Provider | United States |
| Slack Technologies | Cloud-based Team Chat services | United States |
Updates
As our business grows and evolves, the Sub-processors we engage may also change. We will endeavor to provide the owner of Customer's account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.